Refund Policy 

Exchanges & Refunds

All our products are custom-made, so we do not offer exchanges or refunds.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.

Return Eligibility

To be eligible for a return (in the case of damages or wrong items), your item must be:

• In the same condition you received it
• Unworn or unused
• With tags
• In its original packaging
• Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, contact us at koinophobia.official@gmail.com. If your return is approved, we’ll provide detailed instructions for the return process.